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Cancellation and Refund Policy 

“Hitcaliber Pvt. Ltd. “ is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  Hitcaliber Pvt. Ltd. and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.

Refunds of Digital Services:

To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting contact@hitacliber.com
  2. Request of refund must be made within 30 days of the original purchase date
  3. Liability will be defined by the services usage from Hitcaliber Pvt. Ltd., according to the instructions you will receive once contacting contact@hitacliber.com as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Hitcaliber Pvt. Ltd. sole, reasonable discretion.

Non-refundable Services:
The following items are non-returnable as stated at the time of purchase on hitcaiber.com
  • IT Development
  • Graphics
  • Server Hosting 

Hitcaliber Pvt. Ltd. is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Hitcaliber Pvt. Ltd. at contact@hitacliber.com for any questions related to our policy, or simply to let us know how we can help. 

Hitcaliber Pvt. Ltd. 
Jankipuram, Lucknow
UP, India 226021