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There is a lot of debate about the difference between customer experience (CX) and user experience (UX). The term “UX” has been around longer than “CX”, it was coined by Don Norman in the 90s. Customer experience is a newer concept that only started to gain recognition about a dozen years ago. UX and CX are both …
Before explaining what social commerce is, let’s make a premise … Every seller’s dream is to increase sales. After trying all the possible marketing activities on e-commerce you may not have achieved the result you have set for yourself yet. Why? Because to increase your sales you have to offer your products or services where …
How social commerce can be helpful for e-commerce in 2021 Read More »
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